The UNFCCC has launched a new initiative to support designated national authorities (DNAs) in under-represented regions and countries in an effort to improve their level of participation in the Kyoto Protocol's clean development mechanism (CDM).

The help desk is available for these authorities in Africa, least developed countries, small island developing states and countries that had 10 or fewer registered CDM projects as of 31 December 2010.

Though the help desk is set up to support authorities, it is possible for project participants and designated operational entities to liaise with DNAs to submit a request on their behalf.

The DNA Help Desk is designed to support DNAs in three areas: standardized baselines, grid emission factors and additionality of microscale project activities. Requests may be made on any aspect of these three areas.

For example, DNAs could inquire about the requirements of specific procedures or standards that may be unclear or seek advice on how standardized baselines can help project development in their country.